Deliveries are made by an independent carrier and identified by a tracking number visible in your sales history. Please note that you are required to check the conformity of the delivered products before accepting the delivery.
Unfortunately, no deliveries will be made to Corsica and overseas territories. You have 30 days to return the product. From your Purchase History, select the product you wish to return and click on "Return this item".You can then choose the reason for your return. You will receive a return label to stick on the packaged product and drop it off at the nearest pick-up point near you. We will process the refund within 2 business days after receiving the item. Our processes as well as the strict selection of our best parts allow us to offer a 1-year warranty on all our parts.
In case your part is defective, contact our customer service via eBay messaging with your order number. You will be asked for proof that the part is out of service and you will receive a replacement part within 48 hours. Dupas is one of the leading French used auto parts companies based in Seine-et-Marne (77) in Saint-Pierre-lès-Nemours.
Each year, 2400 vehicles go through the Dupas ELV center to provide you with even more used parts. Our goal is to accompany you in the best possible way to give your vehicle a second life. Monday to Friday - from 8am to 12pm and from 2pm to 6pm.