We do not ship internationally to islands. IMPORTANT: If you need an invoice in the name of a company or individual, you must send us all your tax data, including the VAT number or identity card number, otherwise the invoice will be issued as a receipt or simplified invoice without the possibility of later changes.
Do you want us to ensure that this part fits your vehicle? Just send us a photo of the technical data sheet and/or the reference of your part. Shipping and collection costs in case of return will be at your expense. Desguaces Castro offers its customers, except for control units or electronic components, a minimum warranty period of 1 year according to Royal Legislative Decree 1/2007 and subject to what is accepted in the warranty books depending on the type of material. If failures occur during the warranty period, you must inform and deliver the warranty item to Desguaces Castro, who will assess the part and proceed with its exchange or refund. If the part is not defective, you will receive a voucher of equal value exchangeable for parts in stock. The warranty does not cover labor, defects, damage caused by part failure, incorrect installation, or failure to follow manufacturer's recommended maintenance. Complete replacement has a maximum return period of 7 days, provided it is not tampered with and the invoice proving it is presented, after which no returns will be accepted. According to article 18 RD 782/98, development of law 11/97 on packaging and packaging waste. The person responsible for delivering the used waste containers for proper environmental management will be the final holder. To make such a return, you must know that. The product must be in perfect condition and in its original packaging. The product must not have been handled and must retain its warranty seals. The product must not have been installed on the vehicle.You cannot use the replacement packaging as a postal package, do not stick the delivery note directly on the replacement box as our company may not accept the product. Depending on the condition of the returned part (incomplete, damaged, packaging in poor condition), the refund may be refused. Logically, if the product was not the one requested or has a defect, this warranty includes it. Once we have received the goods in our warehouses and verified that all the aforementioned conditions exist, Desguaces Castro will accept the return of the product and proceed with the refund of its amount according to the payment method made, and if applicable, to the shipment of the new product.